After much pratting about, rebooting machines, disconnecting and reconnecting the USB connector I still had no joy with the USB device not even being listed in the available devices.Ī month or so ago I'd upgraded my Macbook Pro to a new one which lists it's USB ports/hubs as USB3 and this is the first time I've used it with VCDS so figured it's not a coincidence. Went out to the van today to run some checks and it couldn't find the USB connector in the virtual machine and, when I checked, it wasn't showing up in the Mac's system report either. I have been running VCDS with A Ross Tech Hex-USB for a couple of years on my MacBook Pro without any issues, running Windows XP in a VirtualBox machine. Please take this into consideration when placing your order.Thought I'd post this on here in case anyone else finds themselves with the same issue as I couldn't find a solution anywhere and wasted a couple of hours trying to figure it out. Typical turn-around time on trade-in upgrades is 2-3 business days from receipt of your old interface. Should there be any difficulty, Ross-Tech will contact you via the email address you enter on your order. When you complete your order, payment will not be processed until the review is completed. To order an upgrade, select one of the links above.Īll upgrade orders are subject to review to be certain that you meet the requirements of the upgrade program you have selected. I HAVE: A Limited VIN Enthusiast Interface (HEX-NET or HEX-V2) I want: The full version of VCDS and VCDS-Mobile with a HEX-NETĥ. (HEX-COM, HEX-USB, KEY-COM, KEY-USB, KII-USB, Micro-CAN and HEX+CAN) I HAVE: An older Ross-Tech Dongle Interface: I want: The full version of VCDS with a newer Ross-Tech Interfaceģ. (ISO-COM, MAX-COM, UNI-COM, TWIN-COM, BI-COM) I HAVE: A VCDS-Lite License and an ancient Ross-Tech “Dumb” Interface: I want: The full version of VCDS with a current Ross-Tech InterfaceĢ. I HAVE: A VCDS-Lite License and a 3rd party interface To determine which Upgrades apply to you, first check what you currently have, then decide what you want using the list below:ġ. Only registered users who have purchased a genuine Ross-Tech interface either directly from Ross-Tech or from one of our authorized distributors/resellers, or who have purchased a license for VCDS-Lite or an older version of VAG-COM are eligible for these programs.

New customers or users who are not registered with us do not qualify for any of these programs. For registered VCDS (VAG-COM) users in good standing, we have upgrade programs which allow you to purchase one of our current products at a substantial discount.

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